Delivery

Delivery on Behalf of ShupHub will be contracted to the following Courier Systems:

  • Universal Packaging Systems Ltd [UPSL]
  • DHL Express

NOTE:

  • Processing

The average processing time is approximately 3-7 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. Some order can take between 5-15 business days to process. If however the Processing Time exceeds the estimated delivery time a representative from ShupHub will contact you to advise on the new estimated delivery date

  • Approximate times for reference only.

Delivery times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

  • Certain items are prohibited by some shipping carriers.

E.g. batteries and e-liquids. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.